Sub-processors
Last updated: 14 June 2026
The third parties below process Customer Personal Data on behalf of SCM·Edge Suite under written sub-processor agreements that mirror the protections set out in our Data Processing Addendum. Customers are notified of additions or replacements via this page and the legal changelog at least 30 days before they take effect, unless an immediate security or continuity change requires otherwise.
Core sub-processors
Required to deliver the platform.
| Sub-processor | Purpose | Data categories | Region |
|---|---|---|---|
| Lovable Cloud (Supabase) | Primary application database, auth, file storage | All tenant data, auth identifiers, uploads | EU (Frankfurt) or US (configurable per workspace) |
| Lovable AI Gateway (Google Gemini) | LLM inference for AI proposals, customs HS classification, dunning drafts, copilot | Prompts derived from tenant data (no training retention) | US / multi-region |
| Cloudflare Workers | Edge compute for the web app & public API | Request metadata, in-flight payloads | Global edge |
Optional sub-processors
Engaged only when a Customer enables the corresponding feature (e.g. WhatsApp messaging, factoring disbursement, paid billing).
| Sub-processor | Purpose | Data categories | Region |
|---|---|---|---|
| Resend | Transactional + campaign email delivery | Recipient email, message body | US/EU |
| Meta WhatsApp Business Platform | WhatsApp messaging (inbound + outbound) | Phone numbers, message content | Global (Meta infrastructure) |
| Telegram Bot API | Telegram channel messaging | Telegram user IDs, message content | Global |
| Africa's Talking | SMS + USSD bridge for low-bandwidth markets | Phone numbers, message content | Africa |
| Paystack | PSP for NGN, GHS, ZAR, KES payments + factoring disbursement | Payer name, amount, bank account (for disbursement) | Africa |
| Flutterwave | PSP for cross-border Africa payments | Payer name, amount, payment instrument metadata | Africa |
| Safaricom M-Pesa | Mobile-money PSP (Kenya) | MSISDN, amount, transaction reference | Kenya |
| Paddle | Merchant-of-record for USD/EUR/GBP subscription billing | Billing name, email, address, payment instrument | EU/US |
| Sentry | Server error telemetry (when SENTRY_DSN configured) | Stack traces, request metadata, optional user id | EU or US (per workspace setting) |
Object to a new sub-processor
Email privacy@scmedge.example within 30 days of a change being posted here. We will work with you in good faith to resolve the objection or, where the change cannot be avoided, allow you to terminate the affected service without penalty for the remainder of the term.